Frequently Asked Questions
How long do I have to wait after placing my order?
-
As items are all from overseas, you're expected to wait for
approximately 5 days - 1.5 weeks for shipment to take place after orders are
sent.
Do all prices include shipping/postage fee?
-
All prices do include shipping/postage fee. No extra/hidden cost.
What payment methods do you accept?
- TheTeddyHub only accept ATM transfers and iBanking as of now.
What is the account number for funds transfer?
- POSB Savings 245-64129-0
I've changed my mind, can I request for refund/exchange?
-
We're sorry, but no. As stated in our Terms & Conditions, items
sold are non-refundable/exchangeable. No backing out once orders are
confirmed as well.
